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 A custom filetype isn't being recognised, how can I make sure it is?

You can force this through using a '.htaccess' file. Remember that the directives inside an...

 Does Chips Internet support SSI (Server Side Includes)?

Yes we do. SSI (Server Side Includes) are tags that are placed in HTML pages, and evaluated on...

 How do I edit php.ini (PHP settings) for my hosting package?

Becuase of the way in which we run PHP, you are able to customise its behaviour with php.ini...

 How do I enable directory indexing?

If you want to see a list of files in a directory when viewing it in a browser rather than a web...

 How do I enable gzip compression on my website?

You can enable this for any website (home-made, WordPress, Joomla, etc.) with gzip using the...

 How do I redirect my website?

To make a 301 redirect for a changed page, you need to add the following into a .htaccess file:...

 How do I set up 404/500 error pages?

This article covers two ways to set up 404/500 error pages, but there are many additional methods...

 I can't see the images on my website. Why?

There are several possible reasons why your images are not showing up on your pages as expected:...

 I've put up my site but I still see the standard index page. What's up?

When we create a hosting package, we place a simple index.html holding page into the public_html...

 My CGI/ASP/PHP script is giving an error when trying to write to a file.

This applies to Linux hosting accounts only. This is almost certainly down to incorrect...

 My CGI/Perl scripts are failing with error 500 (Internal Server Error)

These errors are nearly always related to a coding error within the script, or bad variables...

 My links are not working. What is wrong?

First of all, check that the link is correctly spelled, and that the correct case is used -...

 The images on my website have been corrupted, what went wrong?

Sometimes this can occur as a result of uploading your images using FTP, most commonly if you are...

 Website error codes

Error codes, status codes and what they mean Error and status codes exist to allow you to...

 What is XML?

XML is browser based, and it is not dependant on the type of server that you are running your...

 What is the Server Path?

The path to your website is partially determined by your domain name, but is in the following...

 When I try and view my website I get an HTTP Error 403 - Forbidden message.

A '403 Forbidden' message means that the browser has requested a page that it is not permitted to...

 When I try and view my website I get an HTTP Error 403 - Forbidden message.

A '403 Forbidden' message means that the browser has requested a page that it is not permitted to...

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